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                  Committed to improving your financial health

              Frequently Asked Questions

Q.  Are you accepting new clients?

A.  Yes. We appreciate referrals and enjoy helping our clients and customers get the best refund or mortgage possible by law. 

 

Q.  Do you accept appointments?

A.  Yes. Appointments are recommended at all times.

 

Q.  What are your hours?

A.  We are open six days a week during the tax season.  Monday through Friday from 10:00 am until 8:00 pm and on Saturday from 10:00 am until 6:00 pm. 

 

Q.  What do you charge for a tax return?

A.  Our fee depends on the complexity and time required to prepare each return.  For individual or business income tax services, you will find our rates are competitively priced.  Also, included in the preparation process is an in-depth interview on which we base our proactive preparation process.  Check out our Pricing Schedule or call us for an estimate of our current fees.

 

Q: What do I need to bring with me on my interview? 

A:  Please bring all applicable items on the Tax Checklist.

 

Q.  Do you offer free tax consultations to prospective clients?

A.  Yes.  Part of the tax preparation process includes an in-depth interview to fully understand the client's circumstances so we can be proactive.  This consultation is free when we prepare your income tax return.  However, we do not offer free consultations to prospective clients separate from tax preparation.  We charge $90 each hour for consultations, prorated to the time actually used; and, if the client wants us to prepare tax returns, we will waive this fee.

 

 
Q.  Where are you located?

A.  We are located about 11 miles West of Downtown Chicago in the suburb of North Riverside at the intersection of Harlem and 22nd Street. 
 

Q.  If I'm just starting up a small business, can you help me with all the paperwork that is involved?

A.  Yes.  We offer full-service accounting services for small business, including establishing your business as an entity with the state and filing the necessary application forms with the appropriate regulatory agencies.  We also offer an array of services specifically designed for your business needs- from bookkeeping and payroll services to preparing financial statements and business tax planning.   

 

Q.  Do you incorporate businesses?

A.  Yes.  We can file the necessary forms to get your business incorporated in as little as 48 hours.  We also prepare and file forms with the IRS and state employment agencies. 

 

Q.  Will I get a bigger refund or pay less if you prepare my tax return?

A.  We are proactive and often show our clients how they can reduce their taxes in the current year or what they can change or do to reduce their taxes in the future.  Many times, when we review returns prepared by others, we see that the clients return can be amended for an additional refund.  However, we can make no promises in this regard.  We can only assure you that your return will be prepared with your best interest in mind and we will do all we can so you will pay as little tax as possible.

 

Q.  What type of mortgage loans do you offer?

A.  Through a professional business relationship with a licensed mortgage broker, we can offer all types of mortgage loans.  From residential to commercial, fixed and variable rate, interest only products and more.  Give us a call to schedule an appointment to speak with a loan officer.

 

Q.  Do you offer free pre-qualifications for a mortgage loan?

A.  Yes.  Our loan officer is also a CPA and can work with you to not only pre-qualify you but also work with you to make the best decision on which loan product can meet your short and long term financial goals.  Give us a call to schedule an appointment to speak with a loan officer.

 

Q.  Do I need a high credit score to qualify for a loan?

A.  Not necessarily.  Customers with not so perfect credit still have options.  Give us a call to schedule an appointment with a loan officer to discuss your options. If necessary, we can work with you to repair your credit and increase your FICO score.

 


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